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Illustrative examples of how AI transformation works in mid-market companies
The scenarios below are illustrative examples designed to show how the KITE methodology works across different industries. These are not actual client case studies. They represent typical transformation patterns and realistic outcomes based on industry benchmarks and transformation best practices. When you work with us, we'll build a custom business case specific to your organisation.
73%
Operational Burden Reduction
Average across all transformations
7 mo
Time to ROI
Investment recovered through savings
90%
Success Rate
Clients achieving stated goals
ILLUSTRATIVE EXAMPLE
$45M Revenue | 120 Employees | Wealth Management
73%
Burden Reduction
Client advisors spent 65% of their time on administrative tasks—data entry, compliance reporting, client onboarding paperwork. High-value client relationship time had shrunk to just 35% of their day. Growth was stalling because advisors couldn't handle more clients without drowning in admin work.
15,000
Hours freed annually
6 mo
Investment recovery
85%
Advisor satisfaction increase
Estimated: 20-24 weeks including discovery, implementation, and initial adoption
ILLUSTRATIVE EXAMPLE
$80M Revenue | 200 Employees | Custom Parts Manufacturing
67%
Burden Reduction
Order-to-fulfillment process involved 40+ manual handoffs across sales, engineering, production, and shipping. Each custom order required coordinating between 8-12 people. Order cycle time averaged 6 weeks, with most time spent waiting, not working. Errors in handoffs led to costly rework and missed delivery dates.
Redesigned order fulfillment as continuous flow with exception-based human intervention. Built knowledge capture system extracting engineering expertise into decision engines. Automated routine approvals and status updates.
55%
Cycle time reduction
40%
Fewer manual handoffs
8 mo
ROI achieved
Before:
40+ handoffs
6 weeks average
12% error rate
After:
8 decision points
2.7 weeks average
2% error rate
ILLUSTRATIVE EXAMPLE
$25M Revenue | 85 Employees | Outpatient Specialty Clinic
81%
Burden Reduction
Medical staff spent 70% of time on documentation, scheduling, insurance verification, and follow-up coordination. Only 30% of time with actual patients. Staff burnout was critical—turnover hit 35% annually. Patient satisfaction declining due to rushed appointments and scheduling difficulties.
Automated patient intake, insurance verification, and appointment scheduling. Built clinical documentation assistance that reduced charting time by 60%. Created intelligent follow-up system that handled routine communications automatically.
80%
Admin tasks automated
45%
Staff satisfaction increase
7 mo
Investment recovered
What these transformations have in common
CEO or COO personally championed the transformation. Not delegated to IT or consultants.
Teams willing to document reality, not ideal state. Acknowledged broken processes and workarounds.
Measured success by human elevation, not headcount reduction. People saw opportunity, not threat.
Committed to 12+ month vision. Didn't expect overnight results. Allowed time for adoption.
Invested in training, coaching, and capability building. Technology was only part of the solution.
Defined specific, measurable goals beyond "implement AI." Tracked human metrics, not just efficiency.
Start with an Executive Strategy Session to build a custom business case for your organisation.