The 5P Framework for Enterprises

1. Purpose: Define Human vs Machine Work

Not "what can we automate" but "what should humans uniquely do."

What We Do:

• Workshop with leadership: Define your competitive advantage
• Identify work that creates strategic value vs operational necessity
• Map human capabilities you want to develop vs tasks to eliminate
• Create explicit "human work" and "machine work" definitions

Typical Insights:

Output: Purpose Statement defining your organisation's philosophy on human-machine division of labour

2. Position: Map Current State Reality

Not the org chart version. Not the "how it should work" fantasy. The brutal truth of what actually happens.

What We Do:

• Shadow your key employees for actual workflow documentation
• Map every handoff, every waiting period, every workaround
• Identify "Shadow IT" - the tools people built because systems don't work
• Document institutional knowledge trapped in people's heads
• Measure time spent on each task category

What We Typically Find:

Output: Current State Documentation with workflow diagrams, time analysis, and bottleneck identification

3. Process: Redesign for Human Elevation

Don't automate bad processes. Redesign work so humans do what humans do best.

What We Do:

• Eliminate handoffs that exist only because of system limitations
• Remove waiting periods where work sits in queues
• Redesign approval flows from hierarchical to algorithmic where appropriate
• Create knowledge capture systems that extract expertise from experts
• Design exception handling that elevates edge cases to human judgment

Process Redesign Principles:

Output: Future State Process Design showing human decision points and automated flows

4. Procedure: Build AI Engines

Now—and only now—we build the technology. Because we know what problems we're solving.

What We Build:

• Knowledge capture systems that extract expertise from your best people
• Process automation that handles routine work end-to-end
• Integration layers that make your systems talk to each other
• Decision engines that apply consistent logic to routine choices
• Exception detection that routes edge cases to humans

Technology Approach:

We don't sell specific tools. We architect solutions using:

Output: Working automation engines, integrated systems, and knowledge capture frameworks

5. Performance: Measure Human Elevation

Success isn't cost savings. It's humans doing more valuable work.

What We Measure:

Output: Performance dashboard tracking operational efficiency, strategic capacity, and human fulfillment